Privacy Policy

At Nivitaly, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop on www.nivitaly.com.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Name
Email address
Phone number
Shipping and billing address
Order and purchase details

Technical Information

IP address
Browser type and device information
Pages visited and interaction data

This information is collected to improve your shopping experience and fulfill orders.

2. How We Use Your Information

Your information may be used to:

Process and deliver orders
Communicate order updates and support responses
Improve website functionality and user experience
Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Payment Information

All online payments are processed through secure, encrypted payment gateways.
Nivitaly does not store or have access to your full payment card details.

For Cash on Delivery (COD), only necessary delivery information is shared with courier partners.

4. Sharing of Information

We may share limited information with:

Delivery and logistics partners (for order fulfillment)
Service providers supporting website operations

These parties are authorized to use the information only as necessary to perform their services.

5. Cookies & Tracking Technologies

Our website may use cookies to:

Improve website performance
Understand user preferences
Analyze traffic and usage patterns

You may choose to disable cookies through your browser settings, though this may affect site functionality.

6. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no online transmission is completely secure.

7. Your Rights

You have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data, subject to legal obligations

Requests can be made by contacting us at info@nivitaly.com.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.

9. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Meet legal, tax, or regulatory requirements

10. Changes to This Policy

Nivitaly reserves the right to update this Privacy Policy at any time.
Any changes will be posted on this page with immediate effect.

11. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Nivitaly Food Trading Company LTD
📍 KIZAD Industrial Zone, Abu Dhabi, UAE
📩 Email: info@nivitaly.com
🌐 Website: https://www.nivitaly.com/